Privacy Policies

Your privacy matters to us—this explains how your data is handled.

Welcome to Plasma Pen Ltd (“Company”, “we”, “us”, or “our”). This privacy notice explains how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), such as:

Visiting our website at https://www.plasmapen.com or any website linking to this notice.
Engaging with us through sales, marketing, or events.

Questions or Concerns?

Understanding this privacy notice will clarify your privacy rights and choices. If you disagree with our policies, please refrain from using our Services. For further questions, contact us at info@plasmapenuk.com.

Summary of key points

This summary highlights our privacy practices. For more detailed information, please refer to the links following each key point or the table of contents.

Personal Information We Process: We collect personal data based on your interaction with Plasma Pen Ltd and Services, your choices, and the products/features you use.
Sensitive Personal Information: We do not process sensitive information.
Third-Party Information: We do not receive information from third parties.
Information Processing: We process information to improve our Services, ensure security, and comply with laws. Processing occurs only with a valid legal reason.
Sharing Personal Information: We share data in specific situations and with specific parties.
Data Security: We implement safety measures, but cannot guarantee 100% security.
Privacy Rights: Depending on your location, you may have rights regarding your personal information.

1. What Information Do We Collect?

We collect personal information that you provide voluntarily for account creation, inquiries, and participation in services, including:

Names
Phone numbers
Email addresses
Usernames and passwords
Billing and mailing addresses

Sensitive Information: Not processed.

Payment Data: Managed by Stripe, details at [Stripe Privacy](https://stripe.com/en-gb/privacy).

Information Automatically Collected: IP addresses, browser/device characteristics, and other technical data.

2. How Do We Process Your Information?

We process information to improve services, communications, security, and compliance with legal obligations. This includes:

Account management and authentication
Feedback requests
Marketing communications (opt-out available)

3. Legal Bases for Processing

We process personal information under various legal bases, including:

Consent
Legitimate interests
Compliance with legal obligations
Vital interests

4. Sharing Personal Information

Information may be shared in specific situations with:

Vendors and service providers
Business transfers

5. Cookies and Tracking

Cookies and similar technologies are used to collect/store information.

6. Data Retention

Data is retained as necessary for outlined purposes or required by law. When no longer needed, data is deleted or anonymized.

7. Data Security

While efforts are made to secure data, no system is 100% secure. Engage with services at your own risk.

8. Minors

We do not knowingly collect data from individuals under 18. Contact us for any concerns.

9. Privacy Rights

Rights vary by region. Request access, rectification, or deletion via our contact form.

**10. Do-Not-Track**

No standard DNT signal response currently exists. Updates will be provided as standards evolve.

11. Updates

Notice updates will reflect changes to remain compliant with laws.

12. Contact Us

For questions, email info@plasmapen.com or write to:

Plasma Pen Ltd
2 Mount Street
Waterloo
Liverpool
L22 5NN
United Kingdom